Contact

Additional Contact Information

Feel free to reach out to ResinByEmilyGB with any enquiries, collaborations, or special requests.
We are located in the United Kingdom and can be contacted through our dedicated platform or by connecting with us via Instagram.
ResinByEmilyGB operates with a strict no refund policy.
We value your time and strive to respond to all enquiries promptly. We look forward to hearing from you and creating something truly unique together.

Delivery

Ashes

Please note that the responsibility and cost of shipping cremated remains is at the customer’s expense. If the ashes are sent outside of the United Kingdom there may be restrictions implemented by customs and additional costs. No refunds will be given in these circumstances.

Extra costs

Personalisation

We pride our brand for the expansive range of personalisation allowed, to bring your dreams to a reality. Unfortunately that may incur additional costs that are not explicitly listed on our website. For example, toys, specific flowers, ornaments etc. can be purchased as an extra element to another product (i.e. Memorial Pyramids).

Refund policy

Terms

We enforce a strict no refund policy at ResinByEmilyGB unless the product received is broken, faulty or defective. Each order will be considered on an individual basis, so please ensure all shipping costs and restrictions are satisfied before placing your order.